Assistive Technology Division – Service Descriptions

The assistive technology division at Easterseals Crossroads is dedicated to increasing access to and acquisition of assistive technology (AT) devices and services for people of all ages and abilities so they can live, learn, work and play independently with greater freedom in communities of their choice.

Clinical Assistive Technology Services

(fees vary)

Overview: Since 1979, Easterseals Crossroads has been Indiana’s premier provider of Assistive Technology Services.  Our clinical services, available statewide, are the hallmark of our program and have been available for almost 40 years.

Evaluation: A qualified Assistive Technology professional meets with someone with a disability to assess their technological needs as they relate to employment, education or community needs.  This service typically takes 4-6 hours and results in a detailed and structured report that includes recommended equipment, training or other services.

Consultation: Like an evaluation, but typically shorter in nature and less comprehensive, this service allows for brief interventions by a qualified Assistive Technology professional. Reports typically take the form of a memorandum and focus on a single aspect of an individual or organization’s needs.

Technical Support: Easterseals Crossroads’ Assistive Technology professionals are well trained in supporting a number of Assistive Technology devices and software. Our 24-hour technical support line (317-466-2013 or 888-466-1314) allows users of Assistive Technology to receive the support they need around the clock.

Training: Our staff provide a wide variety of individual and small class trainings designed to teach the user how to use their technology on the job, at home or in school.  In 2012, we expanded our training services by offering comprehensive on-line instruction as well.

Typical Funding Sources:

  • Vocational Rehabilitation
  • Medicaid, Medicaid Waiver, Medicare, Choice
  • Social Security Work Incentive programs (PASS, IRWI, BWE)
  • Schools
  • Employers
  • Veterans Administration
  • Foundations, charities, faith-based organizations
  • Individuals often private-pay for their own technology

INDATA (INDiana Assistive Technology Act) Services

(no charge for these services)

Overview: In October 2007, Easterseals Crossroads was awarded the Indiana Assistive Technology grant, which consists of state and federal funding targeted to increasing the availability of Assistive Technology to Hoosiers with disabilities.  There are 56 programs of this type in the United States and US territories. These services are available statewide at no charge.

Information and Referral:  Anyone with questions about assistive technology may call our Information & Referral/Funding Specialist to learn more about available services and funding options.

Alternative Financing Program: Although there are several available funding sources for Assistive Technology equipment and services, there are times when an individual does not qualify for a traditional funding source. INDATA works with a lending partner to offer low interest and extended term bank loans (from $500 – $30,000) as an alternative funding source for assistive technology equipment and services.

Device Demonstration: Many individuals benefit from experiencing a basic Assistive Technology equipment demonstration.  These demonstrations are available statewide and typically allow an individual to spend 10-15 minutes with an Assistive Technology Specialist who demonstrates the basic features of the Assistive Technology Device or software. (Does not result in recommendations.)

Device Loan: INDATA has a growing library of Assistive Technology Devices that can be loaned for 30 days.  The library has over 2500 items at this time and continues to grow.

Equipment Reutilization: INDATA operates an equipment reutilization program in which we accept video magnifiers and other assistive technology devices.  These items are sanitized, repaired and given to individuals with disabilities throughout Indiana for free.

Recycled Computer Program: Donated computers are picked up from a donor, wiped of all previous data to Department of Defense data removal standards, refurbished and provided, at no charge, to individuals with disabilities who live in Indiana and have no other means of obtaining a computer.

Full Day Trainings: INDATA hosts free trainings on various aspects of assistive technology. These trainings are held at our Indianapolis facility and streamed via the Internet.  Continuing Educations Units (CEU’s) are also offered to onsite attendees.

Podcast/Blog: Weekly podcasts a daily blog provide persons with disabilities, AT professionals and general enthusiasts with latest developments and up-to-date information and interviews from the world of assistive technology.

Home Modification Services

(fees vary)

Overview: Home modifications are changes made to adapt living spaces to meet the needs of persons with disabilities so that they can continue to live independently and safely in their home. Modifications may include adding assistive technology or making structural changes to the home. Modifications can range from something as simple as replacing cabinet doorknobs with pull handles to full-scale construction projects that require installing wheelchair ramps and widening doorways.

Evaluation: This service is performed by a qualified healthcare professional independent from a contractor to ensure the consumer receives appropriate modifications to maximize function in their living space.  The service includes the following important steps.

  1. Initial interview and consultation with the case manager, client, and/or caregiver to determine scope and complexity of needs.
  2. In-Home Assessment of the client’s mobility needs and barriers to accessibility.
  3. Written Report with recommendations that support maximizing the client’s and caregiver’s abilities, taking into consideration:
    • The client’s function in light of his/her disability
    • Disease processes
    • Vocational outcome goals
    • Access and participation in planned vocational rehabilitation services
    • Recognition of the role of formal or informal support systems/caregivers
  4. Budgetary limitations/least cost requirements

Project Management: Upon review of the home modification evaluation report, project management services can be provided. This includes:

  • Writing detailed construction specifications, suitable for soliciting bids from general contractors. This includes product and structural specifications, detailing dimensions, placement and installation methods of products or equipment to ensure “apples to apples” comparison of bids
  • Bid Solicitation. Ensures problem-solving before construction starts and that changes in scope must be pre-approved
  • Construction Oversight. Availability for consultation by contractor or client to address unforeseen changes
  • Interim and final inspections to ensure that completion of work was done according to local codes and ordinances; according to specifications written; according to quality workmanship standards; and to accomplish client’s goals